Sue, as a small business owner, daughter and parent lives a very busy life. In the spring of 2007 her Mom, Mary, had a stroke. Over the course of the next several months, Sue supported her Mom through a maze of complications, rehabilitation stays and recurrent hospitalizations. In July, Sue grew increasingly frustrated and disappointed by the lack of quality care and coordinated oversight in providing for her Mom’s needs. Overwhelmed by business, parenting and adult child responsibilities, Sue contacted Pathfinder Care Management for assistance. The Care Manager assisted by identifying appropriate resources as Mary moved through different levels of care. Mary ultimately progressed to the point of being discharged to a residential care facility. Pathfinder’s work with Mary was finished right about the time that Sue requested services for her 92 year old aunt…..