Services
How we can help…… |
The Value To You… |
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Objective, expert view point |
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Clarity of healthcare and service options |
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Insider on Your Side |
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Peace of mind |
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Personalized Support |
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Centralized Communication |
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Highly Trusted Community Referrals |
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Objective third party |
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Reduction of stress |
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Coordination of Services |
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Cost Savings |
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24/7 Comfort |
Assessment
We provide an objective assessment of current strengths, needs and goals of service, including Functional, Health, Cognitive, and Nutritional status, as well as legal and financial planning and environment such as home safety and comfort.
Care plan
We create a tailored care plan that includes recommendations regarding medical and health care issues, senior community resources, residence options, financial and legal planning, and more.
Medical Advocate
We advocate with doctors and service providers to ensure understanding and approval of the treatment and approach provided.
Accompany to Medical Appointments
We ensure that communication between all parties involved is relied in a timely and accurate manner.
Available 24/7 For Emergencies
We know that life doesn't happen just between 8 am and 4 pm Monday through Friday. Each client has direct access to their primary Care Manager 24 hours a day, seven days a week for crisis and emergency situations.
Caregiver Consultation
We provide support and coaching specifically for caregivers. We work with caregivers to identify coping strategies for their changing roles and responsibilities and ways to avoid burn-out.
Family Liaison
We are the "eyes and ears" for family members, providing timely information that allows them to be involved when they can't be present.
Research and Arrangement of Community Resources
We monitor services and provide regular updates to designated parties about changes and concerns.
Mediate Family Meetings
We facilitate family meetings regarding care, enabling families to reach consensus and caregiving solutions, even when family dynamics are difficult or strained.
Advocate During Hospital Stay
We advocate with doctors to ensure understanding and approval of the treatment and approach provided.
Relocation
We can research, evaluate and arrange for senior living options, such as: assisted livings communities, residential care homes, long term care facilities, and dementia specific residences. We will provide you with the least restrictive options and ensure that no more services than are needed are recommended. We can coordinate all the various aspects of moving and stay involved on going.
Assist with Insurance, Medicare & Benefit Forms
We complete, review and assist with organization and submission of long term care and health insurance claims, forms, policies and medical bills to ensure our clients' are maximizing their benefits.
On Call Only
We are on call for you 24/7 in the event of an emergency and/or crisis. Quarterly updates from the Care Manager to verify any changes in information on file regarding : contact, concerned party, insurance, medication list, health status-including recent hospitalizations, doctor visits, falls or other health related changes, medical providers, important documents kept on file such as: Powers of Attorney, Health Care Directive, Will, Preplanned Funeral Arrangements, etc…
Service Area
Pathfinder services the Minneapolis St. Paul nine county metropolitan area. These counties includes: Hennepin, Ramsey, Scott, Dakota, Washington, Carver, Wright, Anoka and Sherburne.
